Using the Custom Boxes Web website is the acceptance of this Privacy Policy. The privacy of our website users is our top priority. We ensure that any information we collect for order processing and customer care services will not be shared with third-party users. We use these pieces of information for fulfilling customer orders, shipping requests, and contacting customers.

Legal Age for Website Usage

Custom Boxes Web is not for children. We do not collect data from children under 16. Using this website, you must be above the legal age to place orders or submit your personal data. If you think we have collected personal data from your underage child, please contact us to get it removed.

Personal Data Collection

While you use our website, we may collect personal data, including:

Contact Details

This may include Name, Email Address, Shipping Address, and Phone Number.

Shipping Receipt and Route Information

This will include information like the recipient's Contact numbers, Shipment routing, Forwarding directions, Delivery destination, Order tracking, Shipment status, Product quantity, and Custom information that can help us ensure timely delivery of your custom boxes.

Account Details

While processing orders, we may collect account details, including user Names, Passwords, and other required Credentials.

Financial Details

We may collect financial information that includes the Bank, Credit account, and other Payment system details.

Other Information That We May Collect

Custom Boxes Web can also collect Device identification, IP address, Browser setting, and Type, System usage, Referring website addresses, Email tracking, Geolocation data, and Content access activity.

User Information

We can collect the user information, including Purchase history, Login history, Preferences, and Communications.

Why and How We Use Data?

We use your Personal Data that we collect or receive for the following lawful purposes:

To Manage Customer/User Accounts

We use/process personal data for managing our contracts for the website, products, and service use; if you do not have any contract either explicitly or for the sake of completing a sale or transaction based on legitimate interest for providing you with the essential functionality which is required for the use of our website.

For Providing Products and Services

Custom Boxes Web processes/uses personal data collected from users for performing their contract for the usage of our website and its services and for fulfilling responsibilities under the terms of service and use. If we are not in contact with you, we process or use the data based on our lawful interest in operating and administering the website for providing you with the content you request or access.

For Processing Payments

Suppose you have provided us with your financial information. In that case, we will process your personal data to verify the provided information and collect the payments essential to performing a contract with you.

To Keep You Updated About Our New Products and Services

Custom Boxes Web also processes your personal data to provide you with information about our new products and services and other personalized content to the extent it is essential for our lawful interest in promoting our products, services, and the website.

To Improve Our Website, Products, and Services

We also process your personal data to analyze trends, track website usage, and other interactions with the Custom Boxes Web website, its products, and services to the extent we feel it is essential for our legitimate interest to develop, improve products and services as well as to provide you with the more relevant content and offers.

For Addressing Security, Fraud, and Technical Issues

We process your personal data in order to track the usage of our website and services, create aggregate data, verify activity and accounts, and enforce the terms and policies of our website to the extent they are essential for our lawful interest to promote the security and safety of the services, applications, and systems for the sake protecting our rights and of others.

To Whom We Can Share Your Personal Data?

Considering the purposes mentioned above for processing your personal data, we may share it with entities including:
Our service providers
Payment processors
Your affiliated customers
Professional advisors
Our third-party affiliates
Legal authorities

Duration of Keeping Your Personal Data

We can keep your Personal Data for as long as is necessary to fulfill our legal responsibilities or as long as is essential to meet the original purpose of collection.

Cookies Policy

Like many websites,Custom Boxes Web uses "cookies." A cookie is a little piece of data saved on a user's device and contains information about their visit to a website.
We use cookies of various types, including:

Analytics Cookies

Custom Boxes Web uses analytics cookies to track a user's visit information, duration and time of website visit, time zone, referring website, IP address, and pages viewed. We will be using this information for improving and administering our website.

Functional Cookies

We use these cookies for tracking the login IDs, pages viewed, and system preferences. We also use cookies that are necessary for the functionality and performance of our website. You can change the user setting in your browsers if you do not want to let us store cookies on your system.

Your Rights

Based on the geographical territory in which you live, you may have certain privileges regarding your Personal Data. With Custom Boxes Web, you have the following entitlements regarding your personal data:

You can have access to your personal information that we have on file;
Learn more about how we handle your personal information.
Correct any inaccuracies or omissions in your personal information;
Request that your personal information be erased or deleted;
Restrict our use of your personal information;
Transfer your Personal Data to a third-party data processor;
You are allowed to object to the processing and use of your personal data by us;
Opt out of some third-party disclosures of your Personal Data;
If you're under the age of 16, you can opt into certain third-party disclosures of your Personal Data.
We will not mistreat you if you exercise your rights;
Not be subjected to a legal decision based exclusively on automated processing, including profiling (we do not do this on our website or in our products and services at the moment);
You can withdraw your authorization at any time without affecting the legitimacy of the processing based on such authorization before its withdrawal; and
Complaint to a supervisory authority.

Exercise Your Rights

For exercising your rights, please do contact us by using the details in the Contact Us section. We always try to answer all lawful, checkable requests as fast as possible and will reach you if we need further information.

Security of Personal Data

The protection of the user/customer's personal data is our top priority, and we take all reasonable measures to prevent data loss, inappropriate access, and misuse. We always use generally accepted data protection practices, including encryption and firewalls. As we follow the generally accepted personal data protection standards, we cannot guarantee the 100% security of a data storage or transmission method. Users are liable for the protection of their account details and devices.

Banking and credit/debit card information for automated clearing house (ACH) payments that you use for the checkouts is submitted directly to our protected merchant processor using their best standards and protection standards. We do not access or keep full credit/debit card numbers or other bank account details for ACH processing in the online checkout process at any time. Our direct payment gateways providers are aligned to the standards set by the PCI-DSS, which is managed by the PCI Security Standards Council that is a mutual effort of brands like MasterCard, Discover, American Express, and Visa. PCI-DSS standards help us ensure the safe management of credit/debit card information by our data store or data storage service providers.

International Data Transfers

Your personal data collected by Custom Boxes Web can be processed within and outside of your jurisdiction and countries where the standards or laws of the European Commission are not applicable, or your local authority which might not ensure the same level of data protection as in your jurisdiction. However, we always make sure that the entities who receive data offer a sufficient level of security by entering into contracts with them. And if necessary, we add contractual clauses regarding data storage and security approved by the European Commission. We might be asking for your consent regarding international data transfers. Usually, we transfer your data to the servers located in the United States for manufacturing, fulfilling, and servicing your orders.

Changes to The Privacy Policy

Changes to our privacy policy can occur from time to time, reflecting amendments to our practices, legal requirements, technologies, and other related factors. Please keep visiting our privacy policy page from time to time to stay updated. Any changes to the privacy policy will be immediately effective from when we update the page.

Contact Us

For exercising your rights or any other kind of queries, you should contact us via email at +1 424 999 8201 or mail us at, or our online chat support.


CUSTOM BOXES WEB is committed to secure the confidentiality, integrity and availability of our customers. We do not share, sell, or otherwise disclose information about our clients to any third party except as required to process and ship purchases.

CUSTOM BOXES WEB is the sole owner of the data/information collected on CBW collects information from our clients at some different points on our website, like filling RFQ form.

User is required to fill the registration form and required to give a name & email. We use that information to contact the user to discuss regarding the query.

Order process:
To process the order, we request information from the customer on our end form in which user must provide his information (NAME – EMAIL – CONTACT & SHIPPING ADDRESS) and financial information (CREDIT CARD & EXP DATE). The information is only used for the Authorization of the Credit Card to fill the customer’s orders.

A cookie is a piece of data stored on the user’s computer tied to information about the user. We use persistent cookies. A persistent cookie is a small text file stored on the user’s hard drive for an extended period of time. Persistent cookies can be removed by following Internet browser help file directions.

Customer Service
We communicate with users on a regular basis to provide requested services. Our production and customer service use both email and phone information to communicate with customers in regards to issues relating to the in-process order.

Our websites take every precaution to protect our users’ information. When users submit sensitive information via the Web site, their information is protected both online and off-line.